What are your return and exchange policies?

At Worldofbags.com, we strive to provide exceptional customer satisfaction. We understand that sometimes a product may not meet your expectations. That's why we offer hassle-free return and exchange policies. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund, excluding the shipping fees. The returned item must be unused, in its original packaging, and in the same condition as when you received it. To initiate a return or exchange, simply contact our customer support team, providing your order details and reason for return. We will guide you through the process and provide you with a return shipping label. In case of an exchange, we will gladly replace the item with another of equal value. If the replacement desired is of higher value, the price difference will be charged accordingly. Please note that personalized or customized items are not eligible for returns unless there is a manufacturing defect or damage during transit. For more information, kindly refer to our detailed return and exchange policy on our website.