What is your return policy for furniture?

Asked 6 months ago
Our return policy for furniture at WorldMarket.com is designed to ensure customer satisfaction and provide peace of mind. We understand that sometimes a piece may not meet your expectations upon delivery. Furniture items can be returned within 60 days of purchase, accompanied by the original receipt or packing slip. To be eligible for a full refund, the furniture must be unused, in its original condition, and returned in its original packaging. However, returns are subject to a 15% restocking fee. Opened sofas, mattresses, and assembled furniture cannot be returned unless deemed faulty or damaged. It is important to contact our Customer Care team to initiate the return process, and they will provide instructions on arranging the return freight. Please note that shipping charges are non-refundable, and return shipping fees may apply.
Answered Nov 1, 2023

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