What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team immediately to report the issue. We will work with you to resolve the problem and ensure you receive a replacement or refund as soon as possible. It is important to provide details about the damage or defect, as well as your original order information, to expedite the process. Customer satisfaction is our top priority, and we are committed to finding a solution that meets your needs. Thank you for bringing this to our attention so we can address it promptly.
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