What if the item I received is damaged or defective?

If the item you received from WorldBaseballShop.com is damaged or defective, we apologize for the inconvenience and will assist you in resolving the issue promptly. To initiate the return process, please contact our customer service within 7 days of receiving the product, providing details of the damage or defect. Our dedicated team will guide you through the return procedure and provide instructions for sending the item back to us. Once we receive and inspect the returned item, we will offer a replacement or issue a full refund, including any shipping charges incurred. We strive to ensure the highest quality standards, and our goal is to resolve any issues to your satisfaction as quickly and efficiently as possible.