What is Woodcraft.com's return policy?

Woodcraft.com offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return the product within 90 days for a refund or exchange. To be eligible for a return, items must be in their original condition and packaging. Special order items, DVDs, and software are not eligible for return unless they are defective. To initiate a return, you can contact customer service or log in to your account and request a return authorization. Woodcraft.com provides prepaid return labels for damaged or incorrect items. Once the returned items are received, refunds are processed promptly. However, shipping charges are non-refundable except in the case of defective or damaged products.