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What is the process for reporting a power outage?

Asked 2 years ago
When experiencing a power outage, customers of Wisconsin Electric, also known as We Energies, have a straightforward process for reporting the issue. First, it is essential to verify that the outage is not limited to a personal residence or business. This can be done by checking with neighbors to see if their power is also affected. Once it is confirmed that the outage is not isolated, customers can report the outage directly to Wisconsin Electric. The utility company typically provides various methods for reporting outages, including a telephone hotline and an online reporting tool available on their official web page. It is advisable to have information such as your address, account number, and details of the outage ready when reporting. Additionally, it may be helpful to provide any relevant information about the cause of the outage, such as downed power lines or severe weather conditions. Wisconsin Electric uses this information to assess the situation and prioritize restoration efforts. For more specific details or to find the current contact information, please visit their official website.
Answered Aug 12th 2025

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