What happens if the property I booked is unavailable?

If a property booked through Wimdu becomes unavailable, the company typically takes certain steps to address the situation. First and foremost, users would be notified as soon as possible about the unavailability of the property. This notification process is designed to ensure that customers are informed and can take appropriate action. In most cases, Wimdu will offer alternative accommodations of a similar type and quality. This can include other properties that are available within the same area, allowing users to maintain their travel plans with minimal disruption. Customers are usually encouraged to review these alternatives and select a new property that meets their needs. If no suitable alternative is available, Wimdu generally provides a full refund for the booking. This refund process is typically initiated after the cancellation and users can expect to receive their funds in a timely manner, although the exact timing may depend on the payment method used. It is always helpful for customers to check the current web page for detailed policies regarding cancellations and refunds, as procedures may vary based on specific circumstances or locations. Understanding these policies can provide a clearer idea of what to expect if a booked property is unavailable.