What is your warranty policy?
Our warranty policy guarantees that all products purchased from Wilsonsleather.com are free from defects in material and workmanship for a period of one year from the date of purchase. This warranty applies to manufacturing defects only and does not cover damage caused by normal wear and tear, misuse, or neglect. In the event of a manufacturing defect, we will repair or replace the item at our discretion. To initiate a warranty claim, customers must provide proof of purchase and return the product to our designated location. Our team will evaluate each claim on a case-by-case basis to ensure a fair resolution. Please note that our warranty policy only applies to products purchased directly from Wilsonsleather.com, and any products purchased from third-party retailers are subject to their own warranty policies.
Answered Nov 2, 2023
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