What is your return policy?
Our return policy at Willowtreehome.com is designed to ensure customer satisfaction and offer hassle-free returns. We understand that occasionally you may not be fully satisfied with your purchase, so we accept returns within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Please remember to include the receipt or proof of purchase with your return. Once we receive and inspect the returned item, we will notify you and process the refund to your original payment method. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs. If you have any further questions or need assistance with a return, please don't hesitate to contact our friendly customer support team who will be happy to assist you.
Answered May 3, 2024
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