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What is the return policy?

Asked 2 years ago
The return policy of Whatshebuys.com is designed to provide customers with a satisfactory shopping experience while maintaining a fair approach to returns. Generally, if a customer is not completely satisfied with a purchase, they are able to return the item within a specific period following the date of delivery. This timeframe typically includes a window of thirty days, during which the customer can reach out regarding returns. Items that are eligible for return must be in new, unused condition, and include all original packaging, tags, and accessories. Some products may have specific return conditions, and certain items might be non-returnable due to hygienic reasons or special sale conditions. Customers are typically responsible for the return shipping costs unless the item is defective or an error was made in processing the order. It is advisable for customers to keep their receipts and order confirmations, as these documents can be helpful when processing returns. Additionally, Whatshebuys.com would usually encourage customers to check the latest information on their website, as return policies may be updated or vary by product category. Overall, customers should carefully read the return policy provided on the Whatshebuys.com website to ensure they understand the conditions and procedures for returning items. This will help facilitate a smooth return process and ensure customer satisfaction. For any specific queries, customers may want to review the dedicated return policy section on the website for the most accurate and current details.
Answered Aug 31st 2025

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