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What should I do if I have an issue with my order?

Asked 5 months ago
If a customer encounters an issue with their order at Whataburger, there are several steps they can take to address the situation. First, it is essential to review the order and identify the specific problem, whether it involves missing items, incorrect food, or any other concerns. Once the issue is clear, the customer can address it with the staff at the location. Most Whataburger employees are trained to provide excellent customer service and will do their best to remedy the situation on the spot. If the issue is not resolved to the customer's satisfaction at the restaurant, they may refer to the What's Up Whataburger page on their official website. This page typically contains information on how to voice concerns and provide feedback on their experience. Customers may also find contact information for the nearest Whataburger location, where they can follow up on any unresolved issues after their visit. Overall, Whataburger values customer feedback, and they strive to ensure each experience is a positive one while continually working to improve their services.
Answered Jul 14th 2025

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