What if my package is damaged or missing items?

If your package from Wergourmetfoods.com arrives damaged or with missing items, we are here to assist you promptly. We apologize for any inconvenience caused in transit. Please notify us within 48 hours of receiving the package by contacting our customer support team via phone or email. To help resolve the issue, kindly provide us with the order number, a description of the damage or missing item(s), and any accompanying photos if possible. Our dedicated team will investigate the matter and work towards a suitable solution. This may include reshipping the missing item(s), issuing a refund, or providing a store credit. We strive to ensure that our customers receive their orders in perfect condition, and will do our best to resolve any issues satisfactorily.