What if I received a damaged or incorrect item?
Asked 6 months ago
If you happen to receive a damaged or incorrect item from Wbshop.com, we apologize for any inconvenience caused and are here to assist you. To resolve such issues, we kindly request that you reach out to our customer support team within 48 hours of receiving the order. Please provide them with details regarding the problem and any relevant order information. Our team will guide you through the process of returning the damaged or incorrect item and arranging for a replacement or refund, depending on your preference. Rest assured, we will make every effort to rectify the situation and ensure your satisfaction with our products. Your feedback is essential to improving our services, so please do not hesitate to contact us with any concerns or questions.
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