What is your return policy?

Our return policy at WaterOutfitters.com is designed to ensure customer satisfaction. We offer a hassle-free 60-day return policy. If you are not completely satisfied with your purchase, you can return it within 60 days from the date of delivery for a full refund. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. However, some exclusions apply, such as final sale items, used items, and customized products. For returns, customers are responsible for return shipping costs, unless the return is due to a mistake on our part. We strive to process returns promptly, typically within 5-7 business days after receiving the item. At WaterOutfitters.com, we aim to provide excellent customer service and ensure a seamless return process for all our valued customers.