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What is the refund policy for in-game purchases?

Asked 5 months ago
Wargaming.net has specific guidelines regarding the refund policy for in-game purchases that players should be aware of. Typically, once a player has made an in-game purchase, such as buying premium vehicles, gold, or other virtual goods, these transactions are generally considered final. Wargaming.net aims to provide a fair gaming experience, but because of the nature of in-game items and their immediate availability, the options for obtaining a refund can be quite limited. However, in special circumstances, such as a technical error during the transaction, players may seek assistance. It is important for players to review the terms of service and the user agreement found on the Wargaming.net website to understand the specifics regarding refunds. This information can vary based on the game and platform, as well as the nature of the purchase made. For the most accurate and relevant information regarding the refund policy, players are encouraged to check the official website and the current pages that detail customer support and payment inquiries. This way, players can get the most up-to-date details about their options and the process involved in seeking a refund.
Answered Jul 18th 2025

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