If a customer receives the wrong item from WWEShop.com, the first step is to review the order confirmation and shipping details to ensure that a mistake has not occurred on the customer's end. Next, they should check the return policy outlined on the WWEShop.com website, as it typically provides guidance on how to return or exchange products. The customer may need to prepare the wrong item for return, which usually involves including original packaging and any accompanying materials. Additionally, instructions for returning the item, such as a return shipping label or address, may be available on the website. For specific inquiries or further assistance, the customer can look for contact details on the current web page. It is important to address the issue promptly to ensure a quick resolution.