How do you handle warranty claims?

W.J. Hand Builders takes warranty claims seriously and follows a systematic process to ensure that customer concerns are addressed efficiently. Typically, when a client has a warranty issue, they should first refer to the warranty documentation that was provided upon the completion of their project. This documentation details the specific coverage and duration of the warranty for different elements of the construction work. Once the client has reviewed the warranty terms, they should prepare to provide details about the issue, including photographs if applicable, and any relevant documentation. W.J. Hand Builders usually recommends submitting these details through their official communication channels, where they can track and manage the claim effectively. After a warranty claim is submitted, a representative from W.J. Hand Builders will likely reach out to discuss the matter further. This may involve scheduling an on-site assessment to evaluate the claim and determine the necessary steps for resolution. For the most accurate and current information on navigating warranty claims, clients might want to check the warranty policy available on the W.J. Hand Builders website.