What is Vornado's return policy?

Vornado offers a hassle-free return policy that ensures customer satisfaction. Within 30 days of purchase, customers can return their product for a full refund or exchange, provided they have the original receipt. The returned item must be in its original packaging and in new, unused condition. If a product is found to be defective upon arrival or during the first 30 days of use, Vornado will cover all return shipping costs. However, if the return is due to a change of mind or dissatisfaction, the customer is responsible for the return shipping fees. Vornado aims to address all return requests promptly, aiming to process refunds within 5-7 business days of receiving the returned item.