What is the return policy?
Our return policy at VillageHatShop.com is designed to provide a hassle-free experience for our customers. If you are unsatisfied with your purchase for any reason, we accept returns within 30 days of delivery. Please note that the item must be unworn, in its original condition, and with all tags attached. To initiate a return, simply contact our customer service team with your order number, and they will guide you through the process. We offer a choice of a refund or an exchange, whichever suits your preference. However, please note that shipping charges are non-refundable unless there was an error on our part. For detailed information on our return policy, please visit our Returns & Exchanges page on our website.
Answered Nov 2, 2023
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