What is the refund policy for videos purchased on Videoshelf.com?

The refund policy for videos purchased on Videoshelf.com allows customers to request a refund within 14 days of the purchase date. To be eligible for a refund, the video must not have been viewed or downloaded. Once the request is received, Videoshelf.com will review it and determine if the refund is valid. If the refund is approved, the customer will be refunded the full purchase price of the video. Refunds are typically processed within 7 business days and will be issued via the original method of payment. However, it's important to note that Videoshelf.com does not provide refunds for videos that have been viewed or downloaded, as this constitutes the usage of the product. Customers are encouraged to carefully review the video details before making a purchase to ensure satisfaction.