What is your return policy?

Our return policy allows customers to return any non-customized items within 30 days of purchase for a full refund or exchange. To initiate a return, customers need to fill out a Return Authorization Form available on our website or contact our customer support. The item must be in its original condition, unused, and in the original packaging. Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part. Once the returned item is received and inspected, we will issue the refund or exchange within 5-7 business days. Please note that personalized or customized items cannot be returned unless they are defective or damaged. For more details and specific instructions, please refer to our Returns and Exchanges page on our website.