What happens if there is an issue with my money transfer?

If there is an issue with your money transfer through Viamericas, we strive to provide prompt and effective resolution. Our customer support team is available to assist you in resolving any concerns or errors that may arise during the transfer process. In cases where the recipient has not received the funds, our team will investigate the issue and take appropriate action to ensure the funds reach the intended recipient as quickly as possible. If there are any errors in the transaction details or if you need to cancel the transfer, please contact our customer support immediately. We are committed to ensuring a smooth and reliable money transfer experience for all our customers and will work diligently to resolve any issues that may occur.