What should I do if my package is lost or damaged?

If a customer finds that their package from Veztidoboutique.com is lost or damaged, there are several steps they can take to address the situation effectively. First, it is important for the customer to check their order confirmation email and any shipping confirmation provided by Veztidoboutique.com to verify the shipping details and tracking information. Sometimes, packages may be marked as delivered before they actually arrive, or they could be held at a nearby facility for pickup. In the case of damage, customers should take photographs of the damaged items as evidence. This will be useful if they need to report the issue. Then, the customer should review the return or exchange policy stated on the website. Veztidoboutique.com typically provides guidelines on how to handle such situations. If the package is confirmed lost or if the item is damaged, customers can begin a claim process by using the information from the website. They may find specific instructions or forms to fill out, so it is a good practice to consult the current webpage for detailed guidance. This may include providing order details, photographs, and any necessary information to facilitate resolution. It is essential for customers to act promptly to ensure a smooth process.