How do I dispute a charge on my Valero credit card?

To dispute a charge on a Valero credit card, it is important to follow a few steps to ensure the process goes smoothly. First, the cardholder should review their statement and identify the specific charge they wish to dispute. It is essential to gather any relevant information, such as receipts, transaction details, and notes about the nature of the dispute. Next, the cardholder should consult the dispute policy found on the Valero Credit Services website. This information typically outlines the necessary procedures for initiating a dispute. The standard approach often involves contacting customer service through the number provided on the back of the credit card or on the Valero Credit Services website, where the contact information is readily available. During the call, it is advisable to clearly explain the reason for the dispute and provide any documentation that supports the claim. Following these steps can facilitate a resolution. Cardholders should also keep a record of their communications regarding the dispute to ensure a thorough follow-up if necessary.