What should I do if I receive the wrong item?

If you receive the wrong item from Unique-sports.com, the first step is to check the order confirmation details to verify what you originally ordered. It can be helpful to have this information handy when addressing the issue. After confirming the mistake, the next step is to refer to the return and exchange policy outlined on their website. Typically, customers are required to initiate a return process within a specified timeframe. It is advisable to carefully follow the instructions provided for returns, which usually include obtaining a return authorization. If you have any questions or need clarification, the information on the website may guide you toward the appropriate contact channels. They generally aim to resolve such issues promptly to ensure customer satisfaction. Remember to keep any shipping materials or receipts until the issue is resolved.