Can I return or exchange an item?

Yes, you can return or exchange an item purchased from Unicahome.com. We understand that sometimes purchases may not meet your expectations, so we offer a hassle-free return and exchange policy. To initiate a return or exchange, please contact our customer service within 14 days of receiving your order. We will provide you with a return authorization number and instructions on how to proceed. Returned items must be in their original condition and packaging. Once we receive and inspect the returned item, we will issue a refund or send a replacement, depending on your preference. Please note that certain items such as custom orders may have specific return restrictions. For more detailed information, please refer to our Return Policy section on our website.