What is your return policy?

At Uncrate.com, we strive to provide excellent customer service and satisfaction. In the event that you are not completely satisfied with your purchase, we offer a hassle-free return policy. Should you need to return an item, simply contact our customer support team within 30 days of receiving your order. We will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to proceed. Please ensure that the item is unused, in its original packaging, and in the same condition as when you received it. Once we receive and inspect the returned item, we will issue a refund for the purchase price, excluding any shipping fees. Your satisfaction is our priority, and we are committed to making the return process as easy and efficient as possible.