What is the return policy for umbrellas purchased from Umbrellasource.com?

Our return policy at Umbrellasource.com allows customers to return umbrellas within 30 days of purchase for a full refund or exchange. To be eligible for return, umbrellas must be in unused and undamaged condition, with all original tags and packaging intact. Customers are responsible for covering return shipping costs, unless the return is due to a defective or damaged product. In such cases, we will provide a prepaid return shipping label. To initiate a return, customers can contact our customer service team with their order number and reason for return. Once the returned item is received and inspected, a refund or exchange will be processed promptly. Please note that personalized or custom-made umbrellas are non-returnable unless there is a manufacturing defect. We strive to ensure customer satisfaction and are happy to assist with any return inquiries.