What is the return policy for Ultrafragrances.com?

At Ultrafragrances.com, we strive to provide utmost satisfaction with our products and services. Our return policy ensures a hassle-free experience for our valued customers. If you are unhappy with your purchase, you can return the item within 30 days of receipt. The product must be in its original condition, unused, and in its original packaging. To initiate the return process, simply contact our customer service team, who will guide you through the necessary steps. Please note that the customer is responsible for return shipping costs, unless the return is due to our error. Once we receive the returned item, we will process the refund promptly, typically within 7-10 business days. If you have any further questions or concerns, please reach out to our dedicated customer support team, ready to assist you in every possible way.