Can I cancel or change my order after it has been placed?
Yes, it is possible to cancel or change your order after it has been placed. However, please note that we have a limited cancellation window of 24 hours from the time the order is placed. If you wish to cancel or make changes to your order, we recommend contacting our customer support team as soon as possible via phone or email. Please provide your order details, such as the order number, name, and contact information in your communication. Our team will do their best to accommodate your request but please understand that once the order has been shipped or is in the process of being shipped, cancellation or changes may not be possible. We strive to provide excellent customer service and will assist you to the best of our ability.
Answered Nov 2, 2023
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