How do I report a lost or stolen card?

If a customer has lost their card or it has been stolen, it is important to take immediate action to protect their accounts and personal information. UMB Bank typically provides a straightforward process for reporting lost or stolen cards. Customers can usually report the situation by accessing their UMB Online Banking account, where they may find a dedicated section for lost or stolen cards. Alternatively, customers can often reach out to the customer service department, where representatives are available to assist. It is advisable for customers to have their account details ready to expedite the process. They should also be prepared to verify their identity for security purposes. For the most accurate and up-to-date information, customers may want to visit the official UMB website, where they will find specific instructions and contact options to report a lost or stolen card. This ensures that customers receive the best guidance tailored to their individual situations.