What do I do if my TxTag is lost or stolen?

If a TxTag is lost or stolen, it is important to act quickly to protect account information and prevent unauthorized use. First, the individual should log in to their TxTag account online. From there, they may find an option to report the tag as lost or stolen. This action is crucial because it can help prevent any tolls from being charged to the account after the tag has been lost. If a user is unable to access their account online or prefers to speak to someone directly, they can usually find a customer service contact number on the TxTag website. It is advisable to prepare any necessary account information beforehand to expedite the process. Users should also consider monitoring their account periodically after reporting the issue to ensure no unauthorized transactions occur. Once the report has been submitted, the next step is typically to request a replacement tag. There may be a fee associated with this, and the process for ordering a new tag is often outlined on the TxTag website. Additionally, updating payment information or preferred communication methods may also be required to enhance account security. Overall, taking prompt action is key to ensuring the account remains protected following the loss or theft of a TxTag.