What if my item is damaged or defective?
Asked 6 months ago
If you receive a damaged or defective item from Tuff Supplies.com, we apologize for the inconvenience and will do our best to resolve the issue promptly. Please contact our customer support team within 48 hours of receiving the product to report the problem. We may request photographs or additional information to assess the damage or defect. Rest assured, we will work with you to find a suitable solution, including providing a replacement, issuing a refund, or arranging for repair where possible. Our goal is to ensure your satisfaction and maintain our commitment to delivering high-quality products.
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