What is the return policy for Tscpets.com?

At Tscpets.com, we strive to provide our customers with a seamless shopping experience. We understand that sometimes an item may not meet your expectations or requirements. Therefore, we have a hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. The product must be unused, in its original packaging, and in the same condition as when it was received. To initiate the return process, simply contact our customer service team. Depending on the reason for the return, we offer either a full refund or an exchange for a different item. Please note that some items may not be eligible for return due to hygiene or safety reasons. To know if an item is returnable, refer to the product description or contact our customer service team for further assistance. We value your satisfaction and will do our best to ensure a smooth return process for you.