What if the item I received is damaged or defective?

If you receive a damaged or defective item from Trusupply.com, we apologize for any inconvenience caused. Please reach out to our dedicated customer support team within 48 hours of receiving your order. We will strive to resolve the issue promptly and ensure your satisfaction. To assist us in expediting the process, provide detailed information about the problem, including clear photos if possible. Our team will assess the situation and determine the best course of action, which may involve a replacement, refund, or repair option. Rest assured that we value your business and aim to rectify any issues as quickly as possible. Customer satisfaction is our top priority, and we appreciate your cooperation in resolving any damaged or defective item concerns.