What is the cancellation policy for bookings made through Truckee Mountain Properties?
The cancellation policy for bookings made through Truckee Mountain Properties is as follows: If cancellation is made 30 days or more prior to the scheduled arrival date, a full refund will be provided, minus a $75 administrative fee. For cancellations made between 15 to 29 days prior to arrival, a 50% refund will be given. However, if cancellation is made within 14 days of the scheduled arrival, no refund will be provided. It is important to note that all cancellations must be made in writing and emailed to the property management. Exceptions to the cancellation policy may be possible due to unforeseen circumstances, such as natural disasters. Please contact Truckee Mountain Properties directly for further assistance or clarification regarding their cancellation policy.
Answered May 3, 2024
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