Can I cancel or change my order once it has been placed?

We understand that sometimes plans change, and we strive to accommodate our customers as best as possible. If you need to cancel or make changes to an order placed on Tropicalessence.net, please contact our customer service team as soon as possible. We will do our utmost to accommodate your request; however, please note that orders can only be modified or canceled before they have been processed for shipment. Once an order has been shipped, we are unable to make any changes or cancel it. Therefore, it is crucial to reach out to us promptly. Kindly provide your order details when contacting us for faster assistance. We strongly recommend reviewing your order carefully before completing the checkout process to avoid any complications.