What should I do if I receive the wrong item?

Receiving the wrong item can be disappointing, but there are steps that can be taken to resolve the situation. First, it is important to review the order confirmation or packing slip that accompanied the package to ensure that there was indeed an error. Sometimes, mistakes can occur during packing or shipping, leading to confusion. Next, check the current web page of Toyglobe.com for their return or exchange policy. Typically, they provide instructions on how to return or exchange items, including any necessary steps to initiate the process. If the wrong item is confirmed, it may be required to gather the order number and any relevant information about the purchase to assist in the resolution. Additionally, it is often beneficial to take photos of the received item along with the packaging to provide clear evidence of the mistake. This can help expedite the resolution process if necessary. Ultimately, it is recommended to follow the outlined procedures on the Toyglobe.com website to effectively resolve the issue with the wrong item received.