What is your return policy?

Asked 6 months ago
Our return policy at Toyconnection.com is designed to ensure customer satisfaction. If for any reason you are not satisfied with your purchase, you may return the item within 30 days of receiving it. To initiate a return, please contact our customer service team and provide them with your order details. Items must be returned in their original condition, unused and with all packaging intact. We will issue a full refund once the item is received and inspected. Please note that shipping charges are non-refundable, and customers are responsible for return shipping fees. In the case of damaged or defective items, please contact us immediately for assistance. We strive to provide a hassle-free and efficient return process to guarantee your peace of mind when shopping with Toyconnection.com.
Answered Nov 2, 2023

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