Can I return an item purchased from Tower.com?

Yes, Tower.com accepts returns for most items purchased through their website. If you are not satisfied with your purchase, you can initiate a return within 30 days of delivery. The item must be in its original condition, unused, and with all the included accessories and packaging. To return an item, you need to contact Tower.com customer service and request a Return Authorization (RA) number. This number is essential for processing your return. It's important to note that return shipping costs are the responsibility of the customer, unless the item received was damaged or defective. Once Tower.com receives and inspects the returned item, they will issue a refund to your original form of payment, excluding any shipping costs.