What is your return policy?

At TovRose.com, we value our customers' satisfaction and want them to be completely content with their purchases. Therefore, we have a hassle-free return policy. If for any reason you are not satisfied with your order, you can return the item within 30 days of purchase. We accept returns for any unused and undamaged items with all original packaging intact. Simply contact our customer service team to initiate the return process. Once we receive the returned item, we will issue a refund to your original payment method or offer store credit, whichever you prefer. Please note that shipping costs are non-refundable, and customers are responsible for return shipping expenses. Rest assured that we strive to provide a seamless and pleasant shopping experience for all our valued customers.