What is Totsy.com's return policy?

Asked a year ago
Totsy.com has a convenient and hassle-free return policy. If for any reason you're not satisfied with your purchase, you can initiate a return within 30 days of the delivery date. We accept returns on most unused and unworn items, as long as they are in their original packaging and accompanied by the original receipt or proof of purchase. However, please note that certain products may have specific return restrictions or guidelines due to hygiene or safety reasons. To start the return process, simply reach out to our customer service team who will provide you with a prepaid return label, making it easy and free to ship your items back. Once received, we will inspect the returned items and issue your refund, usually within 5-7 business days. Shop with confidence at Totsy.com, knowing that we value your satisfaction and strive to provide a seamless return experience for our customers.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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