What is your return policy?

Asked 6 months ago
At Toothbrushexpress.com, we understand that customer satisfaction is paramount. If you are not completely satisfied with your purchase for any reason, we have a hassle-free return policy in place. We accept returns within 30 days of purchase, provided the item is unopened, unused, and in its original packaging. To initiate a return, simply contact our customer service team with your order details. We will guide you through the return process and issue a return merchandise authorization (RMA) number. Please note that return shipping costs are the responsibility of the customer, unless the return is a result of our error. Once we receive the returned item, we will promptly process your refund. With our customer-friendly return policy, we aim to make your shopping experience with us as smooth and satisfactory as possible.
Adam Goldkamp is the editor / author responsible for this content.
Answered Nov 2, 2023

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