What is your return policy?

At Tooltopia.com, we take customer satisfaction seriously, which is why we have a customer-friendly return policy. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery. To initiate a return, simply contact our customer service team, providing your order details and reason for return. Please note that all returned items must be unused and in their original packaging to qualify for a refund. Once we receive the returned item, our team will inspect it to ensure it meets the necessary criteria. If approved, a refund will be issued to the original payment method within a reasonable timeframe. Exceptions to our return policy may apply to certain products, including clearance items and special orders. For more specific details or any additional questions, please refer to our Returns & Refunds page or contact our dedicated customer service team.