What should I do if my order is incorrect or damaged?

If an order from Toolfetch.com is incorrect or damaged, it is essential to take appropriate steps to address the issue. First, review the order confirmation you received to verify the items ordered and understand what should have been included. If you notice discrepancies or a damaged item upon delivery, it is advisable to document the issue. Take photographs of the incorrect items or any damage to the products or packaging, as this documentation may be helpful in resolving the matter. Next, visit the Toolfetch.com website to find the relevant information regarding returns, exchanges, or claims for damaged merchandise. Most online retailers have specific policies and procedures in place for these situations. Generally, you will need to initiate the return process through the website, which may involve filling out a return request form or following specific guidelines provided on the site. Lastly, follow the instructions provided to return the incorrect or damaged items and request the correct products or a refund, if applicable. It may also be helpful to check the website for any contact information or support resources you might require while addressing the issue.