What is the return and exchange policy?

Our return and exchange policy at Titaniumkay.com is designed to ensure customer satisfaction. We offer a hassle-free 30-day return or exchange policy for all our products, excluding custom-made items. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. All items must be in their original condition, unused, and include all packaging materials. We recommend contacting our customer service team to initiate the return/exchange process and receive a return authorization number. Please note that return shipping costs are the responsibility of the customer, except in cases of product defects or errors on our part. Our goal is to make your shopping experience with us as smooth and satisfying as possible.