What happens if the event I bought tickets for is cancelled?
If the event you purchased tickets for is canceled, Ticketwood has got you covered. In such unfortunate circumstances, Ticketwood offers a fan-friendly 100% guarantee. This means that you will receive a full refund for your tickets. We understand the disappointment and inconvenience caused by event cancellations, so we prioritize providing a hassle-free experience for our customers. Once an event is officially canceled, Ticketwood will automatically initiate the refund process. Rest assured, you won't need to take any additional action or go through any complicated procedures. Your refund will be promptly processed using the same payment method you used for the purchase. Ticketwood's commitment is to ensure your satisfaction and peace of mind when it comes to canceled events.
Answered May 3, 2024
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