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Can I change or cancel my ticket order?

Asked 2 years ago
Ticketloot typically follows specific policies regarding the changing or canceling of ticket orders. Generally, the ability to change or cancel an order depends on various factors such as the type of event, the seller's terms, and the nature of the ticket itself. In many cases, tickets are non-refundable and cannot be changed once the order is confirmed. However, there may be exceptions for certain events or circumstances, which can vary by the seller. It is essential for customers to carefully review the terms and conditions associated with their purchase upon checkout, as these details usually outline the specific policies regarding ticket changes or cancellations. Some events may offer partial refunds or allow exchanges under certain conditions, while others may have strict no-refund policies. For the most accurate and up-to-date information, customers are encouraged to check the relevant sections on the Ticketloot website. It is advisable to familiarize oneself with the seller's policies and the event specifics as well. This way, customers can make informed decisions regarding their ticket purchases and understand their options concerning changes or cancellations if necessary.
Answered Sep 4th 2025

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