When an event is rescheduled or canceled after purchasing tickets from TicketLodge, several important processes are typically put into place. If an event is rescheduled, TicketLodge usually notifies ticket holders of the new date and time. Depending on the event organizer's policy, the original tickets might remain valid for the rescheduled date, and no action may be required from the ticket holders.
However, if the event is canceled, TicketLodge often facilitates refunds according to the event organizer's policies. This means that ticket holders may be eligible for a full refund, but specific terms can vary based on the circumstances. It is also important to note that if refunds are provided, the process may take some time depending on several factors.
For the most accurate and current information regarding an event's status, as well as details about rescheduling and refund policies, it is advisable to check the TicketLodge website directly. They typically provide helpful updates and guidance for ticket holders in such situations.