What happens if an event is cancelled or rescheduled?
Asked a year ago
If an event is cancelled or rescheduled, TicketHurry ensures that customers are not left stranded with their tickets. In the unfortunate event of a cancellation, we offer a full refund to the original form of payment used for the ticket purchase. This ensures that our customers are not financially burdened due to circumstances beyond their control. In case of a rescheduled event, we strive to provide an easy and seamless transition for our customers. We automatically transfer the tickets to the new date and notify customers accordingly. If customers are unable to attend the rescheduled date, we offer the option to request a refund. TicketHurry aims to prioritize customer satisfaction and support, ensuring a positive experience even in unforeseen circumstances.
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